Empowering Aged Care with Smart Software
Supporting Aged Care Providers for more than 20 Years
Why use complicated, overpriced, outdated software when you can use a modern, easy-to-use, cloud software that provides value for money?
Residential Aged Care Support At Home Bureau ServicesAged Care Software
Residential Aged Care
- Fully Integrated, Cloud-Based Platform
- Purpose-Built for Australian Aged Care
- Streamlined Clinical Workflows
- Cost-Effective with Flexible Pricing
- Local Support & Continuous Improvement
Home Care
&
Support At Home (SAH)
- All-in-One, SAH-Ready Platform
- Built-In Clinical and Compliance Tools
- Customisable and Locally Supported
- Cost-Effective and Risk-Free
- Integrated Outsourced Services
Bureau services
- ATO Approved STP Software
- ISO 27001 Level Security with Azure
- Data Migration, Setup & Reconciliation
- Bookkeeping & Payroll Services
- Flexible Pricing Packages
Exciting New Features Just for You
Real Time Care Minutes Tracking
Stay Audit-Ready with Real-Time Care Minutes Tracking.
Residential Aged Care Providers
Care minute compliance doesn’t need to be a scramble. With Cloud Aged Care's new Care Minutes Tracking, your team can now view and manage care minute data directly within the roster. Instantly see how your staffing aligns with funding targets and proactively address shortfalls — no more guesswork, no more last-minute adjustments.
Training Minutes Tracker
Track Training Minutes with Precision.
Residential Aged Care Providers
Training time matters — but until now, it’s often mixed up with work hours. Cloud Aged Care’s new Training Minutes Tracker allows you to clearly separate staff training from care delivery. With time clock support and roster integration, training sessions are logged, categorised, and report-ready — giving you clarity for audits, payroll, and staff development.
Introducing Hybrid Roles
Simplify Workforce Management with Hybrid Roles.
Residential Aged Care Providers
In aged care, staff often wear many hats. Cloud Aged Care’s Hybrid Roles feature allows an employee to perform multiple roles during a particular assigned shift — each with its own pay rate, care classification, and rostering logic. Whether someone is a PCA today and an FSA tomorrow, you’ll track it all seamlessly, without creating duplicate profiles.
Success in Action: Client Journeys
Clients from All Over Australia
Reducing IT Costs with a Modern Cloud-Based Solution
Challenge: A provider was spending heavily on servers, IT consultants, and data backups — with growing concerns about security and system downtime.
Solution: Migrated to Cloud Aged Care’s secure, cloud-based system.
Outcome: Eliminated server maintenance and support costs, saving $40,000 annually. The team now enjoys reliable, 24/7 access from anywhere.
From Fragmented Systems to Unified Efficiency
Challenge: Aged care provider juggling separate platforms for payroll, care documentation, HR, and invoicing. Reporting was time-consuming and prone to error.
Solution: Switched to Cloud Aged Care’s all-in-one platform.
Outcome: Operations were streamlined, staff workflows became more efficient, and the organisation saved $20,000 annually.
Clinical Compliance Made Simple
Challenge: Compliance gaps were emerging due to disjointed documentation and manual reporting. Care plans weren’t connected to assessments, making audits stressful.
Solution: Moved to Cloud Aged Care to implement structured workflows and real-time reporting.
Outcome: Clinical documentation is now consistent, reporting is automated, and the provider has full visibility to meet compliance standards confidently.
When Promises Fall Short – and the Right Partner Delivers
Challenge: A provider invested in a well-marketed software solution that looked promising on paper — but key features were missing, updates were delayed, and support was inconsistent.
Solution: Transitioned to Cloud Aged Care for a platform built around aged care sector needs, backed by responsive support.
Outcome: Gained access to reliable features, timely upgrades, and a proactive support team that understands their business.
What’s New: News Updates That Matter to You
Aged Care Act 2024: A New Era for Aged Care
30th November
Residential & Home Care
The Aged Care Act 2024 introduces a rights-based framework, emphasizing person-centered care across all settings. It consolidates previous legislation to ensure older Australians receive respectful and quality care, whether at home or in residential facilities.
Support at Home Program: Streamlining In-Home Care
10th January
Home Care/Support at Home
The Support at Home program will replace existing home care initiatives, aiming to provide a seamless and flexible system for older Australians to receive support at home. It focuses on early interventions and higher care levels for complex needs.
Expansion of Home Care Packages to Reduce Wait Times
1st February
Home Care
The Australian Government has allocated funding for an additional 24,100 Home Care Packages in 2024–25. This initiative aims to reduce wait times to an average of six months, enabling more older Australians to access in-home care services promptly.
Investments in Aged Care Infrastructure
11th April
Residential & Home Care
The government has allocated $60 million for a new aged care home in Darwin, providing at least 120 new residential care beds. This investment addresses critical shortages in the region and enhances access to quality aged care services.
Frequently Asked Questions
Please read about us here
It is the industry leading Resident Agreement Software. You can read more about it here
We can convert from any of the providers very quickly. The best thing is you don't need to wait for the conversion to start using the software. We will let you know once the conversion is completed and you can continue using the software.
Yes, we increase the fees by the same % the departement daily care fees increases every 6 months in October and in March. This ensures not only our service is vialbe but also by matching with the department fee increase period, the effect on the you is negligible.
If you are purchasing the Resident Agreement, Resident Invoicing, Payroll and Roster we will work out a discount for you.
We also provide discounts on your fees if you provide warm leads (terms and conditions apply).
Our software is surprisingly easy to use. It takes 2 minutes to learn our software and around 10 minutes for the initial set-up.
Once you set it up, you are going to wonder why you didn't move your roster to our system soon.
We might be biased but we think our software is the easiest to use. We put in a lot of effort to ensure that the software is the easiest to use.
You should give it a go especially when there is a 90-day money-back guarantee.
Congratulations. You have made the right choice for you and your business. Please click here to get started.