About Us

Cloud Aged Care

We have been providing a cloud-based payroll solution to the wider market for more than four years now. We are an ATO approved Single Touch Payroll (STP) provider. Over these years of providing the cloud solution we have learned a thing or two about how to be an efficient, effective, and secure (ISO 27001) cloud service provider. We also received Microsoft’s blessing in free software and reduced licensing fees for our software.

Our director Michael Castro was a charted accountant and a tax agent who used to provide consulting and accounting services to the Aged Care industry. Rated as one of the top-rated Charted Accountants in the country (Top 5% in Australia) with double bachelor's degrees in Commerce and Information Systems (from the University of Melbourne), he left the accounting/consulting industry to focus on his passion of software development.


Frequently Asked Questions

It is the industry leading Resident Agreement Software. You can read more about it here

We can convert from any of the providers very quickly. The best thing is you don't need to wait for the conversion to start using the software. We will let you know once the conversion is completed and you can continue using the software.

All our invoices are for an annual subscription and start on the day you start using our software.

Yes, we increase the fees by the same % the departement daily care fees increases every 6 months in October and in March. This ensures not only our service is vialbe but also by matching with the department fee increase period, the effect on the you is negligible.

If you are purchasing the Resident Agreement, Resident Invoicing, Payroll and Roster we will work out a discount for you.

We also provide discounts on your fees if you provide warm leads (terms and conditions apply).

Our data centres are in in Australia only. Your data is saved in Microsoft's Azure Data Centres in Melbourne and in Sydney.

Our software is surprisingly easy to use. It takes 2 minutes to learn our software and around 10 minutes for the initial set-up.

Once you set it up, you are going to wonder why you didn't move your roster to our system soon.

We are flexible enough for you to move at any time. This is because we convert data from your existing software to ours including historical data.

We might be biased but we think our software is the easiest to use. We put in a lot of effort to ensure that the software is the easiest to use.

You should give it a go especially when there is a 90-day money-back guarantee.

Yes. Licences are based on facilities. You need to buy a licence for each facility. You can use the same email address to access them all easily and can share EBA rates and other common items between them.
No. The licence is assigned to the ABN and therefore not transferable.

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The Cloud Aged Care Software

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